Terms Of Service

These Terms of Service (“Terms”) govern your use of the e-commerce platform (the “Site”) operated by NEXUSTREAM LIMITED (“we,” “us,” or “our”) and your purchase of footwear products through the Site. By accessing, browsing, or using the Site, or placing an order with us, you (“you” or “user”) agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you may not use the Site or purchase our products. These Terms apply exclusively to users in Europe, North America, and other regions we serve, and are effective as of the “Last Updated” date listed below.

1. Account Creation & Responsibilities

To place an order or access certain Site features, you may need to create a user account. When creating an account, you must:

Provide accurate, current, and complete information (e.g., full name, email address, contact details);

Choose a secure password and keep it confidential—you are solely responsible for all activities conducted under your account;

Notify us immediately of any unauthorized use of your account or suspected security breach;

Update your account information promptly if it changes (e.g., new email address or billing details).

We reserve the right to suspend or terminate your account if you provide false information, violate these Terms, or engage in fraudulent or unauthorized activities.

2. Order Placement & Acceptance

When you place an order through the Site, you are making a binding offer to purchase the selected footwear products at the listed price. We reserve the right to accept or reject your order in our sole discretion, for reasons including but not limited to:

Product unavailability (e.g., stock shortages);

Pricing errors (e.g., incorrect listing due to technical issues);

Suspected fraud or unauthorized payment;

Violations of these Terms (e.g., duplicate orders to exploit promotions).

An order is considered accepted only when we send you a confirmation email with details of your order (including order number). Prior to acceptance, we may contact you to verify order details or resolve issues.

3. Pricing & Payment Terms

Pricing: All product prices on the Site are displayed in the currency specified for your region (e.g., EUR for EU, USD for U.S.) and include applicable taxes (e.g., VAT for EU customers) unless stated otherwise. We reserve the right to change prices at any time, but changes will not affect orders already accepted by us.

Payment Methods: We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All payments are processed through secure third-party payment providers—we do not store your full payment details (see our Privacy Policy for more information).

Payment Obligations: You agree to pay the full amount for your order (including taxes) at the time of purchase. If your payment is declined, we will notify you, and your order will not be processed until payment is successfully completed. We may cancel orders if payment remains unresolved for 48 hours.

4. Intellectual Property Rights

All content on the Site—including product images, descriptions, logos, trademarks, text, and software—is the exclusive intellectual property of NEXUSTREAM LIMITED or our licensors. You may not:

Copy, reproduce, modify, distribute, or publicly display any Site content without our prior written permission;

Use our trademarks (e.g., “NEXUSTREAM”) or logos for commercial purposes or to imply affiliation with us;

Scrape, crawl, or extract data from the Site using automated tools (e.g., bots) without our consent.

Violation of these intellectual property rights may result in legal action.

5. Limitation of Liability

To the maximum extent permitted by applicable law:

We shall not be liable for any indirect, incidental, special, or consequential damages (e.g., loss of profits, inconvenience) arising from your use of the Site or purchase of our products;

Our total liability for any direct damages (e.g., defective products) shall not exceed the total purchase price of the affected order;

We are not liable for issues caused by factors beyond our control (e.g., third-party payment errors, internet service disruptions, or changes in applicable laws).

This limitation of liability does not apply to damages caused by our gross negligence, fraud, or failure to comply with mandatory legal obligations.

6. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, technology, or legal requirements. When we make changes, we will revise the “Last Updated” date at the bottom of this page and post the new Terms on the Site. We encourage you to review these Terms regularly—your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

7. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, China. Any dispute arising from these Terms or your use of the Site shall first be resolved through good-faith negotiation with our customer support team. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.